Wednesday, 21 November 2012

Windows 7 network brother printer shows offline when it is online and working

I have a brother duplex network printer. From my main machine which is always  on I can see the printer - it says it is ready and I can print to it. All is well. But I also have a windows 7 laptop.

Now when the printer was re-installed it could see it for a couple a days. The overnight the laptop could see the printer as offline.
Now many of the fixes on the Net tell be about firewalls - no change here, changed IP addresses - not changed switching the printer to offline mode - ok now this works up to a point but if the printer is turned off.

So for the Solution
Re-install the printer. I had to on mine because it would not let me do this until I had.
Start -> Devices and Printers -> Double click on the new printer -> Customise Printer -> Ports -> Configure Port
SNMP Status Enabled Uncheck  then OK

The laptop occasionally sends a message to the printer asking it if it is there, via SNMP. If the laptop does not get a reply it assumes the printer is offline. Some how when the windows 7 machine goes off it loses the SNMP connection with the printer and can't find it again.

9 comments:

  1. Thanks for sharing the solution...great help...keep it up!!!

    Useful Link-Brother-printer-support

    Thanks

    ReplyDelete
  2. Hey

    Thank you for nice solution

    Thank you again

    visit
    Brother printer support

    ReplyDelete
  3. Pretty good post. I just stumbled upon your blog and wanted to say that I have really enjoyed reading your blog post.

    Printer Support

    ReplyDelete
  4. Thank you!! This article was very nice and very essential!! get more information visit on this site Brother printer tech support

    Thanks & Regards

    Alex walker

    ReplyDelete
  5. Hey Thank you a lot for giving me a good information regarding brother duplex network printer.that is a good for us ...for getting more things about that.visit my link
    Brother printer tech support

    Thanks & Regards

    Alex walker



    ReplyDelete
  6. Nice blog! I really appreciate you for shared this blog regarding web based occupational. Everyone follow this blog. Keep it up.

    web consultancy

    ReplyDelete
  7. Hey many thanks plenty for giving American state a decent info relating to brother duplex network printer. that is a decent for North American nation ...for obtaining a lot of things this. visit my link Brother Printer Technical Support

    ReplyDelete
  8. hi..Im student from Informatics engineering, this article is very informative, thanks for sharing :)

    ReplyDelete
  9. I am very glad read this post.... This post is very knowledgeable and use-full........
    This blog is very interesting......
    Thanks for sharing this post.
    You can visit and read our site Brother Printer Support

    ReplyDelete